How can I enable notifications on my browser?

You can enable browser notifications in Conversive using the following methods:

Option 1: Allow notifications directly from the pop-up prompt in your web browser when you logging into your account.

or

• Option 2: Enable notifications through your browser settings. Click the icon next to the website URL, go to site settings, and toggle the notification option.

Option 3: For Safari users, follow these steps:

• Go to Account Settings.

• Navigate to Notifications and enable browser notifications using the toggle.

How the notifications are visible

You can see the notification from the browser on top right or bottom left as per you device.

If you are actively on the Converse desk, you can see the in-app notifications.

Please ensure that notifications are enabled for the specific browser on your device and check your app notifications and preferences

Frequently asked questions

1. What should I do if I don't see the pop-up prompt for notifications?

If you missed the pop-up or it didn't appear, you can enable notifications by going to your browser’s settings. Click the icon next to the URL in your browser, access the site settings, and toggle the notifications option.

2. Can Safari users enable browser notifications directly from the pop-up?

No, Safari users need to enable notifications through Conversive's Account Settings. Go to Notifications and use the toggle to activate browser notifications.

3. What if my browser doesn't allow me to toggle notifications on?

If your browser doesn’t allow you to enable notifications, ensure that you have not blocked notifications for the Conversive website. You can check this in your browser’s site settings or preferences.

4. Why am I still not receiving notifications after enabling them?

If notifications are enabled but you're still not receiving them, make sure:

• You have allowed notifications for Conversive in your browser's settings.

• Your browser is not set to "Do Not Disturb" mode.

• You’re logged in to Conversive and have a stable internet connection.

5. How can I disable browser notifications if I no longer want them?

To disable browser notifications, go to your browser's site settings and toggle the notifications option off, or navigate to Account Settings in Conversive and turn off the notification toggle under Notifications.

6. Do I need to enable browser notifications on every device I use?

Yes, browser notifications must be enabled individually for each device and browser where you want to receive them.