# Messaging Basics

> **Source**: [SMS-Magic](https://docs.beconversive.com/dFKT4HuBHJE-messaging-basics)
>
> <p>Learn to send, track, and view message delivery with instant notifications and quick response options for incoming messages.</p>

## Browse Collection

1. [Send Your First Message](https://docs.beconversive.com/dFKT4HuBHJE-messaging-basics/ecrJrxAqp3s-send-your-first-message.md) (Video)
2. [Restricted Keywords](https://docs.beconversive.com/dFKT4HuBHJE-messaging-basics/Q8gf7a4V5MY-restricted-keywords.md) (Article)
3. [URL Shortening Configuration](https://docs.beconversive.com/dFKT4HuBHJE-messaging-basics/81VmRBuh0Qk-url-shortening-configuration.md) (Article)
4. [Enable Browser notification](https://docs.beconversive.com/dFKT4HuBHJE-messaging-basics/OpIqvcPT8bA-enable-browser-notification.md) (Article)
5. [Sensitive Data Handler](https://docs.beconversive.com/dFKT4HuBHJE-messaging-basics/GHE3FZYyJ0A-sensitive-data-handler.md) (Article)
6. [Respond to Incoming messages](https://docs.beconversive.com/dFKT4HuBHJE-messaging-basics/eZHZMncJjTA-respond-to-incoming-messages.md) (Article)

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# ARTICLE: Enable Browser notification

## METADATA

- id: 3k1AU6q0jGGhVKtiipWF9g
- type: article
- source: SMS-Magic
- content_url: https://docs.beconversive.com/dFKT4HuBHJE-messaging-basics/OpIqvcPT8bA-enable-browser-notification

- collection_url: https://docs.beconversive.com/dFKT4HuBHJE-messaging-basics

## CONTENT

### How can I enable notifications on my browser?

**You can enable browser notifications in Conversive using the following methods:**

**Option 1:** Allow notifications directly from the pop-up prompt in your web browser when you logging into your account. 

*[Image]*

or 

- **Option 2:** Enable notifications through your browser settings. Click the icon next to the website URL, go to site settings, and toggle the notification option.

*[Image]*

**Option 3:** For Safari users, follow these steps:

- Go to **Account Settings**.

*[Image]*

- Navigate to **Notifications** and enable browser notifications using the toggle.

*[Image]*

### How the notifications are visible 

You can see the notification from the browser on top right or bottom left as per you device. 

*[Image]*

If you are actively on the Converse desk, you can see the in-app notifications.

*[Image]*

> Please ensure that notifications are enabled for the specific browser on your device and check your app notifications and preferences

## Frequently asked questions 

### 1. **What should I do if I don't see the pop-up prompt for notifications?**

If you missed the pop-up or it didn't appear, you can enable notifications by going to your browser’s settings. Click the icon next to the URL in your browser, access the site settings, and toggle the notifications option.

### 2. **Can Safari users enable browser notifications directly from the pop-up?**

No, Safari users need to enable notifications through Conversive's **Account Settings**. Go to **Notifications** and use the toggle to activate browser notifications.

### 3. **What if my browser doesn't allow me to toggle notifications on?**

If your browser doesn’t allow you to enable notifications, ensure that you have not blocked notifications for the Conversive website. You can check this in your browser’s site settings or preferences.

### 4. **Why am I still not receiving notifications after enabling them?**

If notifications are enabled but you're still not receiving them, make sure:

- You have allowed notifications for Conversive in your browser's settings.
- Your browser is not set to "Do Not Disturb" mode.
- You’re logged in to Conversive and have a stable internet connection.

### **5. How can I disable browser notifications if I no longer want them?**

To disable browser notifications, go to your browser's site settings and toggle the notifications option off, or navigate to **Account Settings** in Conversive and turn off the notification toggle under **Notifications**.

### 6. **Do I need to enable browser notifications on every device I use?**

Yes, browser notifications must be enabled individually for each device and browser where you want to receive them.