# Message Channel Integrations

> **Source**: [SMS-Magic](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations)
>
> <p>Integrate SMS, WhatsApp, RCS, and Webchat messaging with Conversive for seamless communication. Set up automated messages for efficient customer engagement.</p>

## Browse Collection

1. [Whatsapp Overview](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/6ux2rSwQQKc-whatsapp-overview.md) (Article)
2. [Overview of Conversive Button for Webchat](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/vvU57h6mAQI-overview-of-conversive-button-for-webchat.md) (Article)
3. [RCS Overview](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/pqdEnXZt5M0-rcs-overview.md) (Article)
4. [Perquisites for creating RCS channel](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/dun4gmWs2ss-perquisites-for-creating-rcs-channel.md) (Article)
5. [Conversive Button with your Website](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/EW7ctDrNZdo-conversive-button-with-your-website.md) (Article)
6. [Automate conversations for Webchat](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/95Z3JNR2kvI-automate-conversations-for-webchat.md) (Article)
7. [Using RCS in Conversive](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/8pIYxcg00PE-using-rcs-in-conversive.md) (Article)
8. [Sender ID Setup](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/6Pnm8NiLGFQ-sender-id-setup.md) (Article)
9. [BYOP Overview](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/mlH05tVasM4-byop-overview.md) (Article)
10. [Integrate Your Provider](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/S0KuMvDKGNc-integrate-your-provider.md) (Article)
11. [BYON Caveats & Limitation](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/IgSqQJdzOk0-byon-caveats-limitation.md) (Article)
12. [BYON Overview](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/5I5G47luHWg-byon-overview.md) (Article)
13. [BYON Process](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/gnfyXcTp3qg-byon-process.md) (Article)
14. [LINE Overview](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/UuWSL6Ea8UA-line-overview.md) (Article)
15. [Instagram Overview](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/1jot2BCVgeQ-instagram-overview.md) (Article)
16. [Setup a LINE Messaging Channel](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/np6XCOZvWuM-setup-a-line-messaging-channel.md) (Article)
17. [Prerequisites for Instagram Setup](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/aw2AHmmcpkA-prerequisites-for-instagram-setup.md) (Article)
18. [Get a WhatsApp Sender ID ](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/IZ8Me7MeXKw-get-a-whatsapp-sender-id.md) (Article)
19. [Setup Instagram Channel](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/mWx6YHf41WI-setup-instagram-channel.md) (Article)
20. [Enable LINE Channel](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/aD0au2lxMuc-enable-line-channel.md) (Article)
21. [Integrate your own WhatsApp number](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/Qi84gxTZycQ-integrate-your-own-whatsapp-number.md) (Article)
22. [Troubleshooting, Compliance & FAQs for Instagram Integration](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/4qMueJwfmuc-troubleshooting-compliance-faqs-for-instagram-integration.md) (Article)
23. [WhatsApp Cloud API - Setup](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/tOoB7SMg4fA-whatsapp-cloud-api-setup.md) (Article)
24. [Supported Message Types](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/v9ub7WLEsWY-supported-message-types.md) (Article)
25. [Quality Rating and Status](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/keK7sriWYEs-quality-rating-and-status.md) (Article)
26. [Compliance with WhatsApp Messaging](https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/l2m14TcpOvs-compliance-with-whatsapp-messaging.md) (Article)

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# ARTICLE: Supported Message Types

## METADATA

- id: QeBmly2pNQoqtNgMvawQEQ
- type: article
- source: SMS-Magic
- content_url: https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations/v9ub7WLEsWY-supported-message-types

- collection_url: https://docs.beconversive.com/bfBCisshJUs-message-channel-integrations

## CONTENT

### **Supported Message Types**

- **Text Messages **- These include text templates and free text messages that you can send to any recipient as a part of WhatsApp “session messages” i.e. these messages can get delivered only if the recipient is falling inside a 24 hr active window.
- **Media Messages **– These include media messages that you can send to any recipient as a part of WhatsApp “session messages” i.e. these messages can get delivered only if the recipient is falling inside a 24 hr active window. Supported media messages include Images, Videos, Audio, Document files with a maximum size of 2.5MB.
- **MTM Templates **- These are registered and approved text and media templates. Media messages can include Images, Videos, PDF documents, or Location. Businesses must use an MTM template if more than 24 hours have elapsed since their recipient last responded to them. These messages can also be sent if the recipient is falling inside the 24hr active window. 

### **Support with Conversive Product**

- For Salesforce, only text registered templates are supported.
- For Zoho text and media registered templates are supported.
- For Conversive Web Portal text and media registered templates are supported.