# Messaging Templates

> **Source**: [SMS-Magic](https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates)
>
> <p>Learn how to create, use, and manage messaging templates with merge fields, including template registration and fixing errors. Explore template features and ensure smooth usage with status tracking.</p>

## Browse Collection

1. [Message Template Overview](https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/sozni6segXc-message-template-overview.md) (Article)
2. [Create message template ](https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/7typEnUpRgI-create-message-template.md) (Video)
3. [How to use Message Templates](https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/4G7bdaSuRtA-how-to-use-message-templates.md) (Article)
4. [Manage your Templates ](https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates.md) (Video)
5. [Manage Your templates with Template folders](https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/a7dlqLEDZcg-manage-your-templates-with-template-folders.md) (Article)

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# VIDEO: Manage your Templates 

## METADATA

- id: Y1ZW62b8NP7oqCm8AZou1A
- type: video
- source: SMS-Magic
- content_url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates

- collection_url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates

## TRANSCRIPT

- time: 00:00
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=0
  text: In this video, let's see how to create a folder and manage your message templates.

- time: 00:06
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=6
  text: Click on Create folder.

- time: 00:09
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=9
  text: Give a name and select how user want to access the folder in the templates.

- time: 00:18
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=18
  text: You can move the existing templates from the All filter.

- time: 00:23
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=23
  text: After you Arrange the templates in the folder user can use only the templates which they have access to here is an example in the

- time: 00:29
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=29
  text: converse desk.

- time: 00:34
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=34
  text: Open a conversation.

- time: 00:39
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=39
  text: In the chat window, click on the add template icon at the bottom.

- time: 00:44
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=44
  text: In the Select Template modal, you will now see a select folder option click on Select Folders.

- time: 00:51
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=51
  text: Choose folder from the dropdown menu.

- time: 00:55
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=55
  text: You can now view the templates being managed within the folder, and the user will see the folder if they have access to it.

- time: 01:02
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=62
  text: Select a template.

- time: 01:05
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=65
  text: Click the send button in the chat interface to send your message.

- time: 01:10
  url: https://docs.beconversive.com/4rBRgYcs3fY-messaging-templates/AbQK5LlfkTs-manage-your-templates?start_time=70
  text: You can now view the same interface utilized for managing your templates within the product.

## SUMMARY

# How to Create a Folder and Manage Your Message Templates

In this video, we will guide you through the process of creating a folder and managing your message templates effectively.

## Step-by-Step Guide

1. **Create a Folder:**
  - Click on "Create Folder".
  - Provide a name for the folder.
  - Select how you want users to access the folder in the templates.

2. **Move Existing Templates:**
  - Move the existing templates from the "All" filter to the newly created folder.

3. **Access Templates:**
  - Once templates are arranged in the folder, users can only access the templates they have permission to use.

4. **Example in Converse Desk:**
  - Open a conversation.
  - In the chat window, click on the "Add Template" icon at the bottom.
  - In the "Select Template" modal, you will now see a "Select Folder" option.
  - Click on "Select Folders".
  - Choose a folder from the drop-down menu.
  - You can now view the templates being managed within the folder.
  - The user will see the folder if they have access to it.

5. **Select and Send a Template:**
  - Select a template.
  - Click the "Send" button in the chat interface to send your message.

You can now view the same interface utilized for managing your templates within the product. Thank you for watching the demo.